SMB Cybsersecurity Concern: 37% Likely to Buy Cybersecurity Services in Next 6 Months

Thirty-seven percent of U.S. SMBs are likely to purchase cybersecurity services during the next six months, according to a SMB cybersecurity study from Parks Associates.

The firm looked at issues with which SMB respondents were “concerned” or “very concerned. The leading worry – about which more than half were “concerned” or “very concerned” – was the security of home networks.

About half of respondents were “concerned” or “very concerned” about meeting productivity, the security of company files, and internet bandwidth and reliability for home workers, making those the second, third and fourth biggest concerns.

Just under half of respondents were “concerned” or “very concerned” about the quality and clarity of internal communications.

“More than 50% of US SMBs are concerned about the cybersecurity of [employees’] home networks,” Parks Associates’ President Elizabeth Parks said in a press release. “Remote work, accelerated by COVID-19, is now a critical part of the connected home ecosystem, and with that comes multiple stakeholders, including SMBs that make up the vast majority of all business, and increased demand for services that will improve speeds, guarantee performance, and secure two-way communications between remote employees and their employers.”

It’s noteworthy that the major service providers anticipated the security issue (or had surveyed the issues themselves) as they rolled out work from home (WFH) platforms at the beginning of the COVID-19 pandemic. Cox, Comcast, AT&T Business and others offer WFH services that run on infrastructure that is isolated from residential network traffic. Thus, these services “see” the home as just another client on the corporate network and can offer security accordingly.


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